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AI and Nutrition Safety

Updated October 28, 2026 · Version 2026-10-28.1

SugarCount AI provides general nutrition and wellness information, not medical advice, diagnosis or treatment. AI and food-database results can be incomplete or wrong. Review portions, ingredients and package labels before relying on a result.

1. Know where a value comes from

An AI food photo or description produces an estimate. Barcode and search results come from food-reference databases; manual entries are information supplied by the user. No source is a guarantee of completeness or accuracy. Confirm the food, brand, serving size and preparation method before saving. A confidence indicator is not a measured accuracy percentage or medical validation.

Vitamins and minerals are shown only when reported by a supported source. Unknown is not zero. A photo cannot establish a complete micronutrient profile. Total sugar, added sugar and naturally occurring sugar are different measures; the app must not present a split as known when the source does not report it. Values per serving and per 100 g or 100 ml are not interchangeable. Carbohydrate and fibre definitions and reference targets can vary across countries.

2. Allergies, ingredients and food safety

AI cannot verify that food is allergen-free, gluten-free, safe from cross-contact, fresh or properly cooked. Dietary preferences such as vegan, keto, halal or kosher are planning preferences, not certification. Read the current ingredient and allergen label and ask the retailer or manufacturer when needed. Never use a suggested swap as proof of allergen or dietary safety.

3. Not for medical decisions

The service is designed for general wellness education, not diagnosis, treatment, disease prevention, blood-glucose measurement or emergency care. Do not use a scan to calculate insulin or medication doses. Dietary sugar logged in a health service is not a glucose sensor reading. Lower sugar does not automatically mean healthier for every person.

For diabetes, pregnancy, kidney disease, eating disorders, severe allergies, prescribed diets or other medical concerns, ask a qualified healthcare professional before relying on suggestions or changing intake. No weight-loss outcome, treatment result, calorie need or nutrient target is guaranteed.

4. Review, correct and report

Review the portion and result, correct mistakes where the app allows, and use manual entry when a reliable record is unavailable. Report an unsafe or incorrect result through the app’s report/help controls or sugarcountaibusiness@gmail.com. Do not include unrelated private medical records in a report. A report is not an emergency service.

AI use is disclosed when the feature is chosen. A privacy policy does not replace the in-app permission before personal information is sent to a third-party AI service. Features may be unavailable when a provider, connection or service safeguard prevents a reliable result; the app must not substitute a fabricated success.